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Perfect phrases for conflict resolution : hundreds of ready-to-use phrases for encouraging a more productive and efficient work environment /

Polsky, Lawrence.

Perfect phrases for conflict resolution : hundreds of ready-to-use phrases for encouraging a more productive and efficient work environment / Lawrence Polsky and Antoine Gerschel. - New York : McGraw-Hill, c2011. - 1 online resource (163 p.)

ISBN: 9780071760423

LCCN: 2020755365

Subjects--Topical Terms:
Communication in management.
Interpersonal conflict.
Conflict management.

LC Class. No.: HD30.3

Dewey Class. No.: 658.4/053 / 1418

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