TY  - BOOK
AU  - Barker,Alan
TI  - Improve your communication skills: how to build trust, be heard and communicate with confidence 
T2  - Creating success
SN  - 9781398605824
U1  - 651.7 23
PY  - 2022///
CY  - London, New York, NY
PB  - Kogan Page
KW  - Business communication
N2  - "This fully updated 6th edition now features a handy self-assessment tool to help you profile your own preferred communication style, even more practical exercises, useful checklists and top tips, as well as content on influencing others and managing difficult conversations. This book provides vital guidance on improving your conversations, building rapport, giving effective presentations, writing excellent reports and networking successfully"--
ER  -