000			03392cam a2200397 i 4500
001			21911622
003			PIPS
005			20250926122159.0
006			m |o d |
007			cr_|||||||||||
008			210219s2022 enk ob 001 0 eng
010			_a 2021005409
020			_a9780367654320 _q(paperback)
040			_aDLC _beng _cPIPS _erda _dDLC
042			_apcc
050	0	0	_aJS78
082	0	0	_a352.3/7214 _223 _bAMM-T 1663
100	1		_aAmmons, David N., _eauthor.
245	1	0	_aTools for decision making : _ba practical guide for local government / _cDavid N. Ammons and Dale J. Roenigk.
250			_aThird edition.
264		1	_aAbingdon, Oxon ; _aNew York, NY : _bRoutledge, _c2022.
300			_a1 online resource
336			_atext _btxt _2rdacontent
337			_acomputer _bc _2rdamedia
338			_aonline resource _bcr _2rdacarrier
504			_aIncludes bibliographical references and index.
520			_a"This book guides readers to mastery of a wide array of practical analytic techniques useful to local governments. Written in an easy-to-read style with an emphasis on providing practical assistance to students, local government practitioners, and others interested in local government performance, this updated third edition features analytic methods selected for their relevance to everyday problems encountered in city and county governments. The authors outline a variety of practical techniques including the simplest that the fields of management, public administration, policy analysis, and industrial engineering have to offer. Each analytic technique is introduced in the context of a fictitious case presented over a few pages at the beginning of that technique's chapter. Contents include demand analysis, work distribution analysis, process flow-charting, inflation adjustments, annualizing capital costs, staffing analysis, identifying full costs of a program or service, present value analysis, life-cycle costing, lease/buy analysis, cost-effectiveness analysis, benchmarking analysis, and more. This updated third edition features a dramatic expansion of Excel-based applications, plus templates and exercises accompanying many of the chapters and available online. New chapters prepare readers to: use statistical tests to identify significant differences in performance averages; construct Pareto charts; develop cause-and-effect diagrams; prepare control charts; detect possible discrimination in hiring and appointment practices; and present analytic evidence more effectively. This book is an essential resource for students and instructors of public administration courses on analysis, methods, evaluation, productivity improvement, and service delivery. Online resources for this book, including Excel templates, are available at https://toolsfordecisionmaking.sog.unc.edu"-- _cProvided by publisher.
588			_aDescription based on print version record and CIP data provided by publisher.
650		0	_aLocal government _xDecision making.
650		0	_aPublic administration _xDecision making.
700	1		_aRoenigk, Dale J., _eauthor.
776	0	8	_iPrint version: _aAmmons, David N.. _tTools for decision making _bThird edition. _dAbingdon, Oxon ; New York, NY : Routledge, 2022. _z9780367654399 _w(DLC) 2021005408
906			_a7 _bcbc _corignew _d1 _eecip _f20 _gy-gencatlg
942			_2ddc _cBK
999			_c3704 _d3704