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Perfect phrases for conflict resolution : hundreds of ready-to-use phrases for encouraging a more productive and efficient work environment / Lawrence Polsky and Antoine Gerschel.

By: Contributor(s): Material type: TextPublication details: New York : McGraw-Hill, c2011.Description: 1 online resource (163 p.)ISBN:
  • 9780071760423
Subject(s): Additional physical formats: Print version:: Perfect phrases for conflict resolutionDDC classification:
  • 658.4/053 22 1418
LOC classification:
  • HD30.3
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